Accessibility statement

Our commitment

dementia.co.uk aims to be accessible to everyone, including people with disabilities and those using assistive technology. We design and test against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the UK government standard for public sector websites.

What we do

• Use semantic HTML with clear heading structure;
• Provide clear, descriptive link text;
• Include a "skip to main content" link;
• Ensure colour contrast meets WCAG AA ratios;
• Avoid using colour alone to convey meaning;
• Provide alt text for informative images;
• Make the site keyboard-navigable;
• Use responsive design that works on mobile, tablet and desktop;
• Allow text resizing to at least 200 per cent without loss of content;
• Use plain-English language with technical terms explained;
• Provide written content rather than relying on video or audio.

If you use a screen reader

Most pages are tested with NVDA (free), JAWS and VoiceOver. Heading levels are sequential and reflect the page structure. Lists are properly marked up. Tables include header rows where used. If you encounter a barrier, please report it via the contact form.

If you use magnification

The site reflows at 200 per cent zoom without horizontal scrolling on screens 1280 px wide and above. On smaller screens, single-column layouts appear naturally. Pinch-to-zoom works on mobile.

If you use keyboard navigation

All interactive elements are keyboard-accessible. A visible focus indicator shows where you are. The skip-link at the top of each page lets you bypass navigation. The Tab key moves forward; Shift+Tab moves backward.

If you have cognitive or learning differences

Plain-English summaries appear above the fold of every page. We avoid jargon where possible and link technical terms to the glossary. Pages have a consistent structure. Headings are descriptive. Bullets and short paragraphs aid scanning.

Known issues

We aim to address all accessibility issues promptly. Known issues at the time of publication:

• Some downloadable PDFs may not yet meet the same accessibility standard as web pages; we are converting key documents to fully accessible HTML or accessible PDF where possible.

How to report issues

If you find an accessibility barrier, please report it via the contact form. We respond within 5 working days and aim to fix issues promptly.

Enforcement

The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. While these regulations do not apply directly to a private operator like dementia.co.uk, we follow the same standards voluntarily.

Last reviewed

This statement was last reviewed on 8th May 2026.